How can we help?

Questions about AW Labs? We’ll point you in the right direction.

Email support We aim to respond within two working days.
Frequently asked questions
How can I contact AW Labs?+

Email support@theawlabs.com and our team will direct your enquiry to the right person.

When should I expect a response?+

We aim to respond to genuine enquiries within two working days. More complex requests may take a little longer.

What should I include in my message?+

Include your name, the reason for contacting us and any useful context. Please never send passwords, payment details or other sensitive information by email.

Where is AW Labs based?+

AW Labs Ltd is based in the United Kingdom, and we create with an international audience in mind.